STATION MANAGER
Company: Chevron Stations
Location: Firebaugh
Posted on: June 25, 2022
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Job Description:
SummaryAt Chevron Stations Inc (CSI), we sell gasoline and
convenience products at our retail stations. We are looking for
hard working people who value safety, enjoy working as a team and
have a positive work attitude. The perfect fit for our team is
self-motivated, dependable and able to work effectively & safely in
a fast-paced environment while maintaining 100% total customer
focus.The Station Manager (SM) manages the overall operations of
the retail facility. They are responsible to meet and/or exceed
performance and profit goals according to company objectives. These
include but are not limited to; safety, compliance and supervision
of staff. SMs role model and demonstrate the company's core values
of safety, diversity, inclusion, integrity and trust.Job
Expectations:Oversee the day-to-day operations of the retail
facility as it relates to effectively running the business and
managing employee matters.Responsible for recruiting, hiring,
training, coaching, managing performance and administering
appropriate discipline.Overall responsibility for performance and
stability of station including employees, compliance, safety,
finances, and operations. Appropriately leverages support groups as
needed (e.g. Human Resources, Operations, Facilities)Understand the
importance of and ensure all station employees comply with local
and federal wage & hourly requirements.Support and follow
established safety, security, quality guidelines as well as CSI's
policies, procedures, practices, and programs. Handle
accidents/incidents professionally and immediately.Preserve safety
of self, fellow employees, and all others in the work location by
utilizing the CSI Loss Prevention process. Role model safe
behaviors.Maintain courteous, professional contact with co-workers,
customers, vendors and community at large.Reliable and predictable
attendance required.Principal duties include but are not limited
to:Store OperationsResponsible for prioritizing and delegating
work, and effectively manage time through efficient scheduling and
usage of labor hours. Ensure all areas of station operations are
covered including, but not limited to customer service, stocking,
cleaning, and food-service.Responsible for merchandising and
product inventory management. This includes but is not limited
to:Coordinates with other stations to limit out-of-stocks in
station across the zone.Follow CSI guidance to ensure correct
volume and products in stores. Conduct audits ensure accurate stock
levels.Responsible for all cash management activities in compliance
with Loss Prevention processes.Coordinate with other SM's to cover
resource gaps in the zone workforce when necessary.Ensure timely
and accurate submission of weekly payroll in accordance with CSI
guidelines.Proactively monitors station operating expenses and
adjusts spending as needed.Handle escalated customer relations
issues and think critically to implement solutions.Regularly review
video surveillance footage to monitor station operations.Ensures
station personnel and contractors comply with CSI's safety
standards.Conducts station meetings to create alignment and ensure
effective operations. Communicate all necessary information to
staff enabling them to effectively perform their duties.Use various
computer programs to support daily operations of the store.
Complete daily administrative tasks regarding retail & gas sales,
deliveries, etc.Keep Business Consultant informed of station
operations and assist them in any special assignments or projects.
Remain accountable to the BC for station performance.People
ManagementProactively identify hiring needs and partner with
relevant parties to effectively staff the station. Create and
sustain a diverse and inclusive station environment, encouraging
mutual understanding and respect while promoting a productive team
environment.Ensure appropriate onboarding and training of new
employees to support station operations.Performance
Management:Clearly communicate performance expectations for
employees.Coach direct reports on the performance of their duties;
conduct performance discussions and provide feedback to direct
reports. Take corrective action when appropriate.Develop staff
through stretch assignments. Understand the importance of and
ensure all station employees comply with local and federal wage &
hourly requirements.Performs duties as needed or assigned by
Business Consultant.Job SpecificationsSkills and experience include
but are not limited to:Required: Display initiative and leadership
behaviors, ability to handle multiple job responsibilities, setting
priorities, maintaining a high level of accomplishment, and
implementing process improvements if neededAvailable to work a
variety of hours, which may include early mornings, evenings,
weekends, overnight shifts, and holidays.Ability to multi-task in
fast-paced environment.Ability to handle challenging situations
professionally, exercising good judgement.Ability to work both
independently and in team settings.Strong interpersonal and verbal
& written communication skills.High School graduate or equivalent
and minimum of 21 years of age. (California only)Must be at least
18 years of age or older to work in Oregon or Washington
locations.Preferred:Previous managerial experience in a retail,
food service or fuel environment.Ability to learn and utilize
station's technology and computer applications.Previous cash
handling and customer service experience.Supervisor
ResponsibilitiesThis position is responsible for supervising all
employees and contractors at their station.TravelRare, limited to
required training/coverage for nearby stations and zone/district
meetings.Physical demands include but are not limited to:Ability to
stand and walk for long periods of time on hard and uneven
surfaces.Ability to bend, lift, push, and move product using proper
lifting techniques. Follow the team-lift concept if objects are too
heavy or awkward.Work safely with equipment that can create and
hold very high temperatures while always using appropriate personal
protective equipment.Periodic exposure to all outdoor conditions
during daylight hours.Occasional exposure to walk-in coolers at 34
F.This job description is not all inclusive. In addition, CSI
reserves the right to amend this job description at any time. CSI
is an Equal Opportunity Employer, committed to a diverse and
inclusive work environment.
Keywords: Chevron Stations, Merced , STATION MANAGER, Executive , Firebaugh, California
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