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eCommerce Manager (for Procurement Services)

Company: University of California - Merced
Location: Merced
Posted on: February 3, 2020

Job Description:

eCommerce Manager (for Procurement Services)

Job Category:



Business and Financial Services

Position Code:




Closing Date:

Applicant review and screening will begin on or around January 31st and will continue through selection.


$90,000 - $112,000


DCC - Downtown Campus Center

Background check:

Background check and fingerprinting may be required


The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With nearly 8,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design, and supports the economic development of Merced and the region.

In Fall 2016, UC Merced broke ground on a $1.3 billion public-private partnership that is unprecedented in higher education. The Merced 2020 Project will nearly double the physical capacity of the campus by 2020, enhancing academic distinction, student success and research excellence. In 2018, UC Merced opened the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.


The eCommerce Manager reports to the Chief Procurement Officer (CPO). The position is comprehensively responsible for all Supply Chain business processes and systems, with key focus on Procure-to-Pay (P2P), system- related business processes, and process compliance with applicable laws, policies, and standards.

The eCommerce Manager combines advanced analysis skills with a solid grasp of organizational objectives to resolve highly complex/integrated issues where accurate, timely, and effective assessment of situational or operational imperatives is required.

The eCommerce Manager possesses and maintains current knowledge of end-to-end Supply Chain functions including P2P, Equipment Management, Fixed Asset Management, Logistics, Warehouse Management, and Shipping & Receiving to ensure peak organizational operations. The eCommerce Manager will work with peers and the CPO to draft, document, and develop enhancements to Supply Chain business process lifecycles.

This position must have a solid understanding of integrated ERP systems coupled with a practical knowledge of how purchasing, supplier, financial, and Accounts Payable data are integrated. This position also requires general knowledge and experience with ERP system functionality from an end-user perspective. This position requires a practical understanding of software as a service (SaaS), middleware integration, APIs, user role definition and management, and workflow.

The eCommerce Manager will play a key role in the configuration and management of Supply Chain-related aspects of Oracle Cloud Financials. Oracle modules being deployed at UC Merced include self-service Procurement, AP, FA, GL, Projects, and Oracle Business Network (OBN) for catalogs.

The eCommerce Manager will stay up to date on Supply Chain systems and applications performance, and work with system administrators and other appropriate internal and external personnel, to understand any impediments to acceptable performance. Additionally, the eCommerce Manager will stay abreast of all Supply Chain software system updates, upgrades, and enhancements and drive development of appropriate changes to business processes, system and process documentation, and training materials.

Additionally, this role will drive and materially participate in the development of both training materials and data analysis reports and dashboards related to Supply Chain activities for supply chain staff, stakeholder groups, and executive audiences on and off campus. The Commerce Manager must quickly become well-versed in University policies and procedures. The eCommerce Manager will also directly manage the eCommerce Business Analyst.


1) Responsible for Supply Chain systems and Business processes including eCommerce, Procurement, Fixed Assets, Warehouse Management, Supplier Management, and Logistics. To meet end user needs, the eCommerce Manager applies advanced business analysis concepts to identify, evaluate, and define highly complex systems scope and objectives based on advanced knowledge of Supply Chain and P2P business practices, processes, systems, and industry standards. Considers the business implications of applying technology to current and future business environments and develops business and financial cases related to process and system improvements.

2) Develops, implements and manages all system-driven business processes related to Supply Chain and Procurement activities. Teams with Finance Systems staff to manage all Supply Chain solutions, including but not limited to, Insurance Tracking Services, GEP Sourcing, Contracts, Supplier Analytics, Logistics, Portals, Jaggaer, Oracle, 3rd Party Stockrooms and other technology solutions as required. Initiates, facilitates, implements and documents work process changes. Manages the technology and related business processes and data for all Supplier relationships at all stages of the procure- to-deliver process.

3) Initiates, designs or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist. Creates highly technical and/or business specifications for systems with broad impact to the campus. Develops unit integration and acceptance testing plans and scenarios. May lead cross-functional teams to address complex business or systems issues. Prepares and approves or obtains approval for business process and procedural documentation. Initiates and oversees changes in processes and procedures. Sets the technical requirements for complex specifications.

4) Works with sourcing, category, and P2P staff to develop and implement catalog & punch-out content and visibility strategies. Develops, implements and manages price file upload and maintenance process. Continually works to streamline and improve end-to-end Supply Chain processes to reduce direct and indirect cost and maximize efficiency and effectiveness.

5) Provides advanced support and training on applications. Including development of material, training programs, providing training sessions and train the trainer activities.

6) Manages, mentors and provides backup for UC.



- Bachelor's degree in related area and 5 years of related equivalent experience or 9 years of equivalent related experience / training.

- Master's degree in related technical or business field highly preferred.


- Strong knowledge of Procure-to-Pay functions, requirements, and business processes.

- Strong knowledge of equipment management/fixed assets as well as logistics functions including shipping and receiving, distribution and warehouse management.

- Strong knowledge of procure-to-pay processes and requirements in the public sector and preferably in a higher education research setting.

- Demonstrated skills needed to develop processes to support system enhancements, upgrades, and

Keywords: University of California - Merced, Merced , eCommerce Manager (for Procurement Services), Executive , Merced, California

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