Float Medical Office Assistant (FDH Herndon)
Company: Sante Health
Location: Fresno
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Sante Health System is in search
for a dedicated Float Medical Office Assistant in the Fresno, CA
area to apply to join our team. We are currently looking to fill
one full-time position. In this Float Medical Office Assistant, you
would provide top-notch customer service both in-person and over
the phone and assist our physicians with delivering primary health
care to our patients. Patient care rotation activities may include
front office and outgoing referrals coverage. REQUIREMENTS High
school diploma/GED equivalent Minimum of five years of medical
front office experience NextGen and Epic experience required
Insurance expertise required Procedure/Surgery authorization
experience a plus Bilingual in English/Spanish is a plus to assist
with Spanish speaking patients Candidates should have exceptional
people and communication skills, be highly skilled in multi-tasking
in a fast-paced environment, a commitment to achieving a high level
of accuracy and attention to detail, and a no-task-too-small
approach to the work. Does this sound like you? If so, please
continue reading about this opportunity! MAIN ESSENTIAL DUTIES AND
RESPONSIBILITIES Cover for absent Front office or as needed.
Provides patient care according to established standard practices.
May perform selected clinical and administrative duties, such as
obtaining authorizations for Capsules and FibroScans. Check in
patients and verify and update necessary information in the
account. Check and monitor Clearwave portal. Check out patients and
follow office scheduling policies consistent with provider
templates. Answer the phones, screen calls, take messages and
provide necessary information to the callers. Screen visitors and
respond to routine requests for information. Maintain work area and
lobby in a neat and orderly manner. Attend required meetings.
Maintain patient confidentiality in compliance with HIPAA
regulations. In the spirit of teamwork, employees are expected to
follow any other job-related instructions and to perform any other
job-related duties as requested. PERFORMANCE REQUIREMENTS Print and
register daily referrals from fax queue and epic. Sorts and stores
all patient files. Patient check out when provider in office
including the follow up appointment. Assists in care and
maintenance of department equipment and supplies. Schedule consults
and mail out packets (if no assistant provided, based on the volume
of the provider) Screenings and recalls t Knowledge of business
office procedures. Knowledge of managed care products such as HMOs
and PPOs. Knowledge of grammar, spelling and punctuation to type
patient information. Skill in operating a computer and other office
equipment. Skill in greeting patients and answering the telephone
in a pleasant and helpful manner. Skill in analyzing and
problem-solving. Ability to speak clearly and concisely. Ability to
read, understand and follow oral and written instructions. Ability
to sort and file materials correctly and in alphabetical or
numerical systems. Ability to make simple calculations accurately.
Ability to establish and maintain effective working relationships
with patients, providers, employees and the public. If you meet the
above qualifications and are ready to provide excellent care to our
patients, we want to meet you! Apply now for this job! ABOUT SANTE
HEALTH SYSTEM Sante Health System is a Management Services
Organization that serves multiple clients. "Sante" is the French
word for health. Our name symbolizes our commitment to good health,
progressive care, and leadership in our community. Sante is one of
the largest healthcare claims and billing management companies in
Central California. The strength of Sante is the extraordinary
network of physicians, health plans, and other health service
providers it offers the people of our valley. Sante coordinates
with physicians, health plans, hospitals, and ancillary providers
to ultimately benefit the patient in a managed care environment.
Sante Health System provides numerous client services such as
billing, claims processing, contracting, credentialing, finance,
human resources, information services, marketing/communications,
physician services, practice management, provider relations,
quality improvement, and utilization management. With over 30 years
of service to the community we deeply understand that we would not
be successful in enhancing the quality of life of our patients
without our incredible team. This is why we have created a work
culture that is comprised of talented, driven, dedicated,
innovative, and service-driven professionals . We provide
competitive pay, excellent benefits including medical, dental,
vision, and life insurance, 401k retirement plan, paid time off,
and opportunities for advancement . Being part of our team is like
being part of a big family. Join our team and make Sante Health
System your home away from home. www.santehealth.net
Keywords: Sante Health, Merced , Float Medical Office Assistant (FDH Herndon), Healthcare , Fresno, California