Retail Operations Manager - UC Merced College Campus Bookstore
Posted on: March 12, 2020
Join the Follett Team where employees are valued, respected and
offered career paths throughout its many campus locations. We're
more than just a book company, we're a gateway to
knowledge--harnessing our insights to help improve student outcomes
and shape the future of education as we know it.
--- Follett serves over half of the students in the United
--- Working with 80,000 schools as a leading provider of education
technology, services and print and digital content.
--- We're higher education's largest campus retailer and a hub for
school spirit and community as we operate nearly 1,200 local campus
stores and over 1,600 virtual stores across the continent.
--- We take pride in the fact that for more than 140 years, we have
been helping to improve people's lives by supporting a lifetime of
learning and education.
If you are looking for an opportunity to work for an industry
leader at a premier campus location, and want to pursue a rewarding
career path, consider joining Follett, where employees are
considered the cornerstone of Follett's business.
Key Areas of Responsibility:
--- Supervises the work activities of store team members, FT/PT and
- Interviews, hires and trains associates
- Providing coaching, training, and talent development to
associates ongoing and ensuring great customer service
- Write a guest-driven schedule, ensuring coverage and maximizing
our ability to serve our guests
- Talent Management
--- Develops saleable inventory plans with the Store Manager to
maintain proper levels to meet customer demand. Plans for special
sales and promotions. Schedules regular appointments to meet with
school representatives or other personnel to ensure sales
optimization for campus activity. Manages the visual presentation
of the store to create an exciting shopping environment for
--- May work on renovation projects, store reorganizations, new
store openings, and store closings. May respond to managerial or
Home Office requests for special reports, information, or for help
on special projects.
--- Ensures the safety of company funds, assets, personnel,
customers and property and adherence of policies governing the
acceptance of credit cards and checks.
--- Drive operational excellence and profitability through
analyzing data, reducing in-store shrink, and ensuring key
compliance initiatives are fully executed.
--- Maintain a hassle-free atmosphere driving the Follett culture,
which includes resolving all escalated concerns from guests,
faculty, vendors, facility-related concerns, and back of
--- Bachelor's degree or equivalent?
--- Must have 3-5 years experience
--- 3-5 years previous experience in retail store management and
people management; bookstore experience preferred.
--- Strong background in merchandise presentation, strong aptitude
for numbers and demonstrated ability to build relationships and
--- Administrative skills with strong aptitude with numbers and
safe cash handling procedures; demonstrated ability to lead and
influence a team; strong customer service and communication skills;
strong organizational and problem-solving skills; computer
--- General Computer Skills
--- Flexible schedule required
All your information will be kept confidential according to EEO
Keywords: Careerbuilder-US, Merced , Retail Operations Manager - UC Merced College Campus Bookstore, Hospitality & Tourism , Merced, California
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