MercedRecruiter
the smart solution for Merced jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Merced
Posted on: January 9, 2019

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '135832

Keywords: Ross Dress for Less, Merced , Specialist, Store Protection, Hospitality & Tourism , Merced, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service Specialist
Description: Weve got great work at home positions for people looking to supplement or replace their income. Our staff has complete flexibility over their schedules. We are expanding all over the US, and need to fill (more...)
Company: Freedom For Everyone
Location: Roseville
Posted on: 01/23/2019

Operations Specialist - S
Description: JOB SUMMARY The Operations Specialists - Seasonalis responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing (more...)
Company: H&R BLOCK
Location: North Highlands
Posted on: 01/23/2019

Customer Service- Internet/Phone required
Description: Premier Health Benefits Company is seeking
Company: Ameriplan
Location: Sacramento
Posted on: 01/23/2019


HomeStore Retail Sales Associate
Description: At Ashley HomeStore, we've created a work environment that supports what drives you personally and professionally. Our Retail Sales Associate culture that is inspirational and fulfilling. Flexible work (more...)
Company: Ashley Furniture
Location: Sacramento
Posted on: 01/23/2019

Route Delivery Driver
Description: Route Delivery Driver West Sacramento, CA, USA Req 58 Saturday, January 5, 2019 The vision of Farm Fresh To You Capay Organic is connecting the communities and sustainable farms through a transparent (more...)
Company: Farm Fresh To You & Capay Organic
Location: West Sacramento
Posted on: 01/23/2019

Deli Guest Service
Description: Overview Are you passionate about great quality food Do you also love helping people and sharing your enthusiasm with others We've got great news Nugget Markets is looking for passionate, friendly food (more...)
Company: Nugget Market
Location: El Dorado Hills
Posted on: 01/23/2019

Specialist, Store Protection
Description: GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist (more...)
Company: Ross Dress for Less
Location: Yuba City
Posted on: 01/23/2019

Customer Service Supervisor - Entry Level
Description: Customer Service Supervisor - Entry Level West Sacramento, CA, USA Req 82 Friday, January 11, 2019 The vision of Farm Fresh To You Capay Organic is connecting the communities and sustainable farms through (more...)
Company: Farm Fresh To You & Capay Organic
Location: West Sacramento
Posted on: 01/23/2019

Parking Attendants / Valet
Description: Parking Attendants / Valet Full time and part time openings, with benefits
Company: Confidential
Location: Sacramento
Posted on: 01/23/2019

Customer Service Specialist
Description: Weve got great work at home positions for people looking to supplement or replace their income. Our staff has complete flexibility over their schedules. We are expanding all over the US, and need to fill (more...)
Company: Liberty For All
Location: Citrus Heights
Posted on: 01/23/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Merced RSS job feeds