MercedRecruiter
the smart solution for Merced jobs

Court Technology Analyst II - Confidential

Company: Merced Superior Court
Location: Merced
Posted on: November 9, 2018

Job Description:

DISTINGUISHING CHARACTERISTICS:
The Technology Analyst II is distinguished within the division by its ability to work independently to solve problems and execute various technologies. Incumbents in this class must possess an extensive base of knowledge in computer hardware and software, office automation systems and procedures; telecom/voice, server, storage and network systems; initiative and imagination; analytical skills; good oral and written communication skills; good judgment; ability to work as part of a team; and the ability to establish and maintain effective working relationships.

ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related or a logical assignment for this classification. Other duties may be required and assigned.

1. Provides support for hardware and general software programs used by the Court; maintains and troubleshoots desktop computers, laptops, mobile devices, printers, Audio/Visual Systems, network connectivity and related peripherals.
2. Works with work order system and ticket tracking/escalation and assigns to appropriate staff; receives, logs and monitors calls from users regarding hardware, software, and/or network problems; and assists customers in resolving problems
3. Work with Systems Admin to capture and deploy desktop image using imaging software, example: SCCM
4. Maintains check in/out closet equipment's and key lists; organizes and maintains workrooms and closets
5. Performs quarterly software, operating systems and antivirus updates
6. Maintains and updates IT equipment, tools & e-waste inventory lists; maintains cable management
7. Structures, maintains and supports media carts, laptops, A/V recordings and A/V Conferencing equipment
8. May manage server applications and complete the installation process for new programs; installs and tests hardware/software on workstations and servers
9. Supports & assists VoIP phone system configuration & installation
10. Determines the nature of problems by testing connections, hardware, and software; and by consulting with the Information Technology Division and other technical staff, including outside vendors
11. Coordinates site preparation and ensures that power, cabling, and communication requirements have been met prior to equipment installation and to meet "room/site ready" state; schedules, sets-up and returns equipment needed for presentations
12. Performs related administrative tasks; prepares budget information for potential upgrades and new program purchases; creates prints and delivers reports; maintains program inventory information
13. Compiles statistics on network, hardware, and software performance, including general monitoring and reactive investigation as needed; tests new technology and keeps current on latest technology trends and disciplines
14. Organizes, modifies, implements, and maintains systems software required to support network and the associated infrastructure
15. Provides troubleshooting, training and diagnostic analysis and solutions for confidential positions including, the judicial officers, executive office, management team and human resources
16. May provide training and support to staff
17. Performs other duties as assigned

WORK HOURS
As directed, per Division needs, including overtime. Assignments may require weekend & evening work.

Supervisory Duties:
None

MINIMUM QUALIFICATIONS
Necessary Employment Standards
Knowledge of:
- MS Windows installation, configuration and deployment of Desktops, Laptops and mobile device
- LAN/WAN networking technologies including, but not limited to VLAN, routing, switching, VPN, multi-zoned firewalls with Internal/DMZ/Extranet/Internet
- Multiple routing protocols, including MPLS, BGP and EIGRP
- VMware virtual server environments
- Servers (virtual and blade) products and environments
- Principles and practices of system security
- Backups, restores and disaster recovery strategies
- Server/Client model architecture and datacenter environments
- Principles and techniques of computer systems analysis
- Principles of complex personal computer operating systems and network operating systems
Skill/Ability to:
- Install, maintain, upgrade and repair personal computers, servers, peripherals and network hardware including Voice over IP (VoIP) and wireless topologies
- Install, use and maintain software including MS Windows Operating Systems and Court applications programs
- Work well independently and as a member of a team
- Understand and follow oral and written directions
- Communicate effectively both orally and in writing
- Prepare clear and concise written procedures; train others as assigned
- Work well with competing deadlines
- Adapt to changing conditions in a positive manner
- Demonstrate a willingness to learn new technologies
- Research and utilize educational resources in order to expand knowledge base
- Assist in planning for technological systems for the short, mid and long term
- Deal effectively with difficult customers and situations
- Remain calm and proactive in the face of system downtime or disaster
- Collect, compile, and analyze data and information
- Prepare and maintain project reports

EDUCATION AND EXPERIENCE REQUIRED
Education:
- Graduation from an accredited college or university with a Bachelor's Degree in Business, Computer Science, Engineering, Information Systems or a related field.
Experience:
- Two (2) years of full-time paid work experience equivalent to that gained as a Network or Telecommunications Specialist, Network Systems Engineer or Administrator, or other related classification.
License, Certification and/or Special Requirements:
- A valid class C California driver's license may be required. The requirement will be reviewed on a position basis in accordance with ADA regulations.

ESSENTIAL PHYSICAL AND MENTAL DEMANDS
Performance Aptitudes
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data; includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data, and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

Physical Ability:
- Strength, dexterity, coordination, and vision to use a keyboard, computer monitor, and other office equipment on a daily basis and for extended periods of time
- Fine finger manipulations, dexterity, and coordination to handle files and single pieces of paper
- Forceful and repetitive gripping, grasping, and pinching
- Occasional lifting and carrying of objects weighing up to 70 lbs.
- Frequent reaching for items on shelves, above, at, and below desk/shoulder level
- Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or negligible amount of force constantly to move, torque, twist, push, and pull objects
- Frequently sit for extended periods; frequently stand for extended periods; and frequently walk, move, bend, stoop, lift, and stretch
- Able to move to different locations such as, but not limited to: courtrooms, clerk's office, various departments, other court facilities, and desk assignments based on the operational needs of the Court
- Able to traverse inside and outside over uneven ground and pavement
- Perform repetitive writing, typing, copying
- Employees are regularly required to verbally communicate both in person and by telephone
- Corrected hearing and vision to normal range

Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions; office and courtroom environment in buildings with varying degrees of heat and cold air; interaction with court divisions requires travel indoors and outside over uneven ground and pavement and in all types of weather; high noise level, at times; some travel required using personal vehicle with mileage reimbursement per Court policy.

The Superior Court of California, Merced County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Superior Court of California, Merced County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
recblid qqsgnmch2ep185uvbhbolesvzbxzzh

Keywords: Merced Superior Court, Merced , Court Technology Analyst II - Confidential, IT / Software / Systems , Merced, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Database Analyst (Local W2 only)
Description: Talent Space Inc is looking for Database Analyst in San Jose.Required Skills: ul li Provide program/ project management support li Experience in the field of data
Company: Talent Space, Inc.
Location: San Jose
Posted on: 11/16/2018

Current College Students - 2019 Technology Fall Co-op (College Hire, June Start)
Description: Caring for the world, one person at a time has inspired and united the people of Johnson Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services (more...)
Company: Johnson & Johnson
Location: San Jose
Posted on: 11/16/2018

Oracle PDH and PLM Consultant
Description: Title: Oracle PDH PLM ConsultantNumber of openings - 1 Contract position - C to CLocation - San Jose, CA.Duration - 6 months Client Name - Western Digital About the Role :Skills and Experience Requirements: (more...)
Company: Prontoux INC
Location: San Jose
Posted on: 11/16/2018


Technical Business Analyst
Description: Please reach me at / if available and interested.Minimum Experience: 9 yearsWest Coast candidates only ul li Must have a minimum of three 3 years experience
Company: AgreeYa Solutions
Location: Sacramento
Posted on: 11/16/2018

Structural Engineer (Buildings & Facilities)
Description: Structural Engineer - Structural Project Manager Building Facilities Structural Engineering Design of Buildings and Facility Structures Position: Senior Structural Engineer - Structural Project (more...)
Company: TJG Engineering
Location: Elk Grove
Posted on: 11/16/2018

Technical Program Manager
Description: Title : Technical Program ManagerLocation : San Jose, CADuration : 6 MonthsJob Description:-- 7-10 years of relevant industry experience. SAP experience and/or MDM experience -- This position requires (more...)
Company: iTechStack
Location: San Jose
Posted on: 11/16/2018

Hadoop Developer
Description: br br Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for leading American Corporations. We are currently seeking a Hadoop Developer for (more...)
Company: Mastech
Location: San Jose
Posted on: 11/16/2018

Mobile Technician - Apply Today
Description: What YourMechanic Offers: A NEW approach as compared to traditional repair shops or dealerships. You can select if you'd like to work days, evenings, weekends, or all of the above. Get
Company: YourMechanic
Location: North Highlands
Posted on: 11/16/2018

Network Technical Lead - Perimeter Security
Description: Mandatory Qualifications:A minimum of five 5 years' experience, of which three 3 must be in a lead capacity, in designing and developing a perimeter security infrastructure and developing procedures (more...)
Company: BM Associates, Inc.
Location: Sacramento
Posted on: 11/16/2018

Sr. Technical Program Manager
Description: Job Descripition :- li Work with Product and Engineering management and teams to define vision and roadmaps to develop and implement data management frameworks and solutions. li Manage multiple interdependent (more...)
Company: APEX TECHNOLOGY GROUP, INC
Location: San Jose
Posted on: 11/16/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Merced RSS job feeds