Receptionist (Bilingual English/Spanish)

Company: Merced County Community Action Agency
Location: Merced
Posted on: March 8, 2020

Job Description:

ESSENTIAL FUNCTIONS:Under direct supervision of the LIHEAP Lead Worker, primary duty is to answer telephone calls, performs reception duties, and a variety of general office work involving computer data entry, record keeping, and handwritten memos. TYPICAL DUTIES:

• Receive and route telephone calls;
• Greet visitors and clients;
• Answer inquiries and give out general information concerning procedures and programs;
• Take and write messages;
• Perform excellent customer service;
• Perform general office duties, such as filing, copying, stapling and faxing;
• Perform variety of computer work using Word, Excel and other software.
• Maintain client confidentiality;
• Perform miscellaneous related tasks to support department and Agency goals.REQUIRED QUALIFICATIONS:
  • High School graduate or equivalent;
  • Working knowledge of computer programs;
  • Proficiency with 10-key adding machine and other office machines;
  • Knowledge of modern office practices;
  • Ability to communicate effectively, orally and in writing,
  • Ability and willingness to maintain confidentiality and work harmoniously with staff, clients, volunteers and others;
  • Ability to walk, stand and bend; ability to lift and carry up to 40 pounds occasionally and to sit as much as 80 % of scheduled time;
  • Ability to perform the essential functions of this position with or without reasonable accommodation.
  • Bilingual English/Spanish a mustPREFERRED QUALIFICATIONS
    • College courses or technical training in computers and modern office procedures;
    • Knowledge of the community and community resources;
    • Valid California driver?s license, reliable transportation and proof of minimum California vehicle insurance.IT IS THE RESPONSIBILITY OF THE EMPLOYEE TO MAINTAIN THE REQUIRED KNOWLEDGE AND ABILITY FOR THIS POSITIONSALARY RANGE: $13.00 hourly; 40hrs/week; 5 days/week + Employee Benefits 9am to 6pmJOB SITE: MERCED ADMINISTRATIONAPPLY AT: MCCAA, 1235 W. Main Street, Merced,/FAX APPLICATION & RESUME TO 209-723-1543DEADLINE: Open Until FilledPOSTMARKS WILL NOT BE HONOREDTHIS IS NOT A COUNTY POSITION

Keywords: Merced County Community Action Agency, Merced , Receptionist (Bilingual English/Spanish), Other , Merced, California