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Associate Chief Operating Officer

Company: Golden Valley Health Centers
Location: Merced
Posted on: September 12, 2020

Job Description:

The Associate Chief Operating Officer (ACOO), in conjunction with the CMO, is responsible for assuring the establishment and oversight of cost effective, high quality health care services throughout GVHC. Working as a collaborative partner with the CMO, the ACOO will provide analysis and recommendations to improve the communication, clinical quality, operational and financial performance across the organization. The ACOO will also represent GVHC and/or the CMO in special programs and projects as needed.

Schedule is Monday – Friday, 8:00am – 5:00pm.

Essential Duties and Responsibilities

Oversees the functions of the Clinical Operations including both medical, behavioral health and dental operations as well as the direct supervision of the leads for these departments.

Assures the establishment, annual review and updating of operational policies, procedures, in collaboration with the CMO.

Works in conjunction with the Associate Chief Medical Officer, Regional Medical Directors, and other designed clinical leadership (such as the Director of Behavioral Health, and the Director of Dental Services) to ensure responsive, efficient operations within the clinic settings.

Collaboratively with operational and clinical leadership to ensure appropriate staffing levels at each clinic including providers, and support staff to support appropriate operation.

Works in conjunction with the Strategy department to ensure appropriate analysis of business opportunities and coordinates with internal and external partners to ensure successful transitions into GVHC

Works with the operation leads to ensure contracted providers have sufficient resources and staffing for successful clinical operations.

Development of staff including the Directors of Operations and the manager level leaders in the clinic.

Participates in the completion of grant applications and deliverables such as New Access Point grants, Service Area Competitions, and assumes responsibility for the operational portion of these grants at the behest of the CMO.

In conjunction with the CMO, assists in the oversight and management of grants, including the completion of deliverables, reporting on outcomes etc.

Collaborates in recruiting activities within GVHC to ensure that all new hires in operations shall be a good fit with the mission, vision and values of the organization and have the necessary requirements to fulfill his/her job duties.

Assists the CMO in ensuring the provision of high quality cost efficient medical, dental and behavioral health services.

Collaborates with other directors and staff within the organization to ensure the success of Compliance, Risk Management and Quality improvement projects/programs

Assists with health plan relationships including capitation and Membership discussions as well as pay for performance and other health plan incentive programs and overall population health management activities.

Is an active participate for accreditation activities such as TJC, PCMH, Meaningful Use, etc.

Actively participates in Compliance activities of the organization and serves as the Operations Department’ leader for such.

Provides training and/or serves as a subject matter expert in the development of in-service training for staff.

Coordinates with billing to ensure all coding/billing/documentation requirements are being met.

Explores collaborative working relationships and strategic alliances with external members of the health care delivery system as requested by the CMO.

In conjunction with the Directors of Operations, takes a lead role in preparing and presenting at staff meetings.

Perform other duties by assigned by the CMO.

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The noise level in the work environment is usually average

Education/Experience Requirements

Bachelor’s degree in related field plus a minimum of five (5) years clinic/operations management experience or minimum nine (9) years clinic/operations experience in lieu of degree.

Minimum three (3) years experience working in a health care delivery system—preferably a multispecialty ambulatory care setting or FQHC.

Financial acumen including reading and interpreting financial reports as well as financial forecasting required.

Valid California Driver’s License, vehicle insurance, and acceptable driving record.

Ability to use and interpret data to make informed decisions.

Excellent interpersonal communication skills

Demonstrated success in past employment

History of staff and direct report development preferred.

Ability to work in a fast-paced environment while maintaining a high degree of tact and composure in dealing with patients and/or staff.

Ability to handle confidential information.

Strong time management abilities.

Ability and willingness to travel to other sites and/or locations required.

Keywords: Golden Valley Health Centers, Merced , Associate Chief Operating Officer, Other , Merced, California

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