Associate Logistics Coordinator

Company: Dole Packaged Foods
Location: Atwater
Posted on: May 3, 2021

Job Description:

Dole Packaged Foods (Atwater Facility) is a large diverse operation with the primary function of processing and packaging fresh to frozen fruit for retail sale. Logistics is a vital piece of the business that is focused on distributing finished frozen goods to our outside distribution centers and direct to Dole customers. Our Logistic team’s primary goal is to stock and ship product effectively and efficiently to meet customer needs.

Mission:

 Our goal is to provide our customers with the satisfaction of knowing we have it under control. Logistics focuses on delivering product on time using the most cost-effective methods to meet customer demand. It is essential that product is stocked and maintained out our 3PL locations effectively to minimize shortages and eliminate additional warehousing costs.

Route, track and manage all Dole arranged shipments for customers or forward warehouses. Process and maintain restocking order for forward distribution locations along. Effectively communicate any delays or order errors to the Dole customer sales team. Prepare all shipping and cost documents for carrier usage. Ensure CASS invoices are processed timely and rejections are reviewed for disposition. Import container review and assistance in order processing. Create shipping and receiving appointments. Answer phones to schedule to address shipping questions and schedule customer arranged orders. Must be able to provide back-up coverage for Logistics Clerks and Coordinators.

Must be able to perform or acquire the following skills:

• Route orders and coordinate truck load shipments to meet needed delivery date requests
• Create and process replenishment stock transfer orders for forward distribution warehouses
• Utilize online scheduling systems to confirm pickup and delivery appointments
• Use Microsoft programs to track and manage carrier issues and customer complaints
• Work with carriers to ensure on time deliveries and pickups
• Oversee port activity and assist in order processing
• Communicate through email using proper email etiquette and respond to emails in a timely manner
• Assist coordinator team in processing loads and provide backup coverage when needed
• Make dock appointments for dry & frozen shipments/deliveries
• Answer incoming phone calls to answer questions regarding scheduling or product availability along with providing appointment confirmations
• Process shipment cost
• Maintain CASS port freight bill rejections & process payment approvals/rejections
• Provide back-up coverage for any logistics position

• Knowledge of Microsoft Office Word/Excel
• Intermediate experience with SAP
• Proper and professional telephone etiquette skills
• Proficient mathematical aptitude
• 3-5 years of logistics experience, order processing methods and inventory control systems

Work Environment:

• Office environment in an industrial plant with related noise and temperatures. 

Physical Requirements:

• Must be able to climb stairs.
• Must be able to lift 25 pounds.
• Requires climbing, standing, stooping, twisting, lifting, and other physical movements to perform job.

Employment is contingent upon drug screen, background verification and skills test required for some positions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Dole Packaged Foods, Merced , Associate Logistics Coordinator, Other , Atwater, California