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Office Assistant I/II - Extra-Help Office Assistant I/II

Company: County of Merced
Location: Merced
Posted on: May 31, 2021

Job Description:

Examples of Duties Benefits Supplemental Questions

This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies as they occur in various departments. Extra-Help pay rate is up to a maximum of $15.72 per hour. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week.

Duties may include, but are not limited to the following:

  • Assist the public in person or by telephone and obtains information needed in order to determine appropriate action to be taken.

  • Answer inquiries related to the department services, programs and operations. Disperse relevant information and refer clients to the appropriate personnel or location.

  • Explain proper use of forms and documents, screen and distribute incoming mail, material, and letters.

  • Make appointments, screen and route incoming calls using a phone console or routing equipment.

  • Maintain a variety of department personnel, financial, and statistical files and records in accordance with prescribed procedures and regulations.

  • Check and review a diversity of information for completeness and accuracy, resolving discrepancies and errors.

  • Perform numerical, alphabetical, chronological and/or subject matter filing, control logs, researches and assembles information from different locations.

  • Compile and assemble information from various sources and produces a variety of computer generated materials such as graphs, letters, reports, and fiscal or statistical statements.

  • Proof read typewritten material for grammar, punctuation, spelling, sentence structure, format, layout and clarity of language. Verify completeness and accuracy of references and identifies and corrects errors.

  • Compose letters in response to requests for general information, ensuring the information provided is complete, accurate, and consistent with prescribed forms, procedures and regulations.

  • Order supplies, monitor inventories, arrange for equipment repair, and maintain property control records.

  • Some positions may be required to be fluent in languages in addition to English.

Minimum Qualifications: OFFICE ASSISTANT I

Experience and Education:

Any combination of experience and education which will provide the desirable knowledge and abilities is qualifying.

OFFICE ASSISTANT II

Experience:

One (1) year of full-time experience performing clerical work in an office environment comparable to an Office Assistant I in Merced County.

Desirable:

Type at a corrected rate of 45 words per minute from clear copy.

Essential Functions: ESSENTIAL FUNCTIONS

  • Operate a personal computer and other modern office equipment.

  • Communicate effectively with others in person, in writing, and over the telephone.

  • Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.

  • Create correspondence, spreadsheets, and presentation materials using various computer software programs.

  • Respond appropriately to situations.

  • Complete multiple priority projects with conflicting deadlines and under stressful conditions.

  • Maintain confidential information in accordance with legal standards and/or County regulations.

  • Frequent use of depth perception, peripheral vision and color perception.

  • Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.

  • Occasionally kneel, bend, twist, squat, balance and crawl.

  • Frequent use of hand-eye coordination.

  • Occasionally lift and carry up to 40 pounds.

  • Normal dexterity, frequent holding and grasping.

  • Sit, stand or walk for long periods of time.

  • Frequent use of data entry device including repetitive hand and arm motion.

  • Regular attendance is an essential function.

Knowledge of:

  • English grammar, spelling, punctuation and sentence structure.

  • Basic mathematical functions.

  • Clerical and department work practices, procedures, programs, services, policies, and regulations.

  • Correct English usage, grammar, sentence structure, spelling, vocabulary and punctuation.

  • Modern office methods and practices including filing systems, business correspondence, and reception techniques.

  • Business writing and customer service techniques.

  • Staff development techniques and practices.

  • Common word processing, spreadsheet, and database software packages.

Ability to:

  • Understand and carry out oral and written instructions.

  • Exercise good and independent judgment in determining and selecting appropriate process, alternative, forms and desired actions within the bonds of established work practices, procedures and commonly used regulations.

  • Make arithmetical calculations with speed and accuracy.

  • Prepare and maintain accurate reports and records.

  • Establish and maintain cooperative and effective work relationship with others.

  • Deal tactfully and courteously with the public, county employees, and other staff.

  • Organize work and carry out assignments with minimum supervision.

  • Communicate effectively both orally and in writing.

  • Lead and train subordinate employees effectively.

  • Proofread material.

Typing Skills:

  • Type at a corrected rate of 45 words per minute from clear copy.

Keywords: County of Merced, Merced , Office Assistant I/II - Extra-Help Office Assistant I/II, Other , Merced, California

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