Office Assistant I/II - Extra-Help Office Assistant I/II

Company: County of Merced
Location: Merced
Posted on: May 31, 2021

Job Description:

Examples of Duties Benefits Supplemental Questions

This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies as they occur in various departments. Extra-Help pay rate is up to a maximum of $15.72 per hour. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week.

Duties may include, but are not limited to the following:

• Assist the public in person or by telephone and obtains information needed in order to determine appropriate action to be taken.

• Answer inquiries related to the department services, programs and operations. Disperse relevant information and refer clients to the appropriate personnel or location.

• Explain proper use of forms and documents, screen and distribute incoming mail, material, and letters.

• Make appointments, screen and route incoming calls using a phone console or routing equipment.

• Maintain a variety of department personnel, financial, and statistical files and records in accordance with prescribed procedures and regulations.

• Check and review a diversity of information for completeness and accuracy, resolving discrepancies and errors.

• Perform numerical, alphabetical, chronological and/or subject matter filing, control logs, researches and assembles information from different locations.

• Compile and assemble information from various sources and produces a variety of computer generated materials such as graphs, letters, reports, and fiscal or statistical statements.

• Proof read typewritten material for grammar, punctuation, spelling, sentence structure, format, layout and clarity of language. Verify completeness and accuracy of references and identifies and corrects errors.

• Compose letters in response to requests for general information, ensuring the information provided is complete, accurate, and consistent with prescribed forms, procedures and regulations.

• Order supplies, monitor inventories, arrange for equipment repair, and maintain property control records.

• Some positions may be required to be fluent in languages in addition to English.

Minimum Qualifications: OFFICE ASSISTANT I

Experience and Education:

Any combination of experience and education which will provide the desirable knowledge and abilities is qualifying.

OFFICE ASSISTANT II

Experience:

One (1) year of full-time experience performing clerical work in an office environment comparable to an Office Assistant I in Merced County.

Desirable:

Type at a corrected rate of 45 words per minute from clear copy.

Essential Functions: ESSENTIAL FUNCTIONS

• Operate a personal computer and other modern office equipment.

• Communicate effectively with others in person, in writing, and over the telephone.

• Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.

• Create correspondence, spreadsheets, and presentation materials using various computer software programs.

• Respond appropriately to situations.

• Complete multiple priority projects with conflicting deadlines and under stressful conditions.

• Maintain confidential information in accordance with legal standards and/or County regulations.

• Frequent use of depth perception, peripheral vision and color perception.

• Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.

• Occasionally kneel, bend, twist, squat, balance and crawl.

• Frequent use of hand-eye coordination.

• Occasionally lift and carry up to 40 pounds.

• Normal dexterity, frequent holding and grasping.

• Sit, stand or walk for long periods of time.

• Frequent use of data entry device including repetitive hand and arm motion.

• Regular attendance is an essential function.

Knowledge of:

• English grammar, spelling, punctuation and sentence structure.

• Basic mathematical functions.

• Clerical and department work practices, procedures, programs, services, policies, and regulations.

• Correct English usage, grammar, sentence structure, spelling, vocabulary and punctuation.

• Modern office methods and practices including filing systems, business correspondence, and reception techniques.

• Business writing and customer service techniques.

• Staff development techniques and practices.

• Common word processing, spreadsheet, and database software packages.

Ability to:

• Understand and carry out oral and written instructions.

• Exercise good and independent judgment in determining and selecting appropriate process, alternative, forms and desired actions within the bonds of established work practices, procedures and commonly used regulations.

• Make arithmetical calculations with speed and accuracy.

• Prepare and maintain accurate reports and records.

• Establish and maintain cooperative and effective work relationship with others.

• Deal tactfully and courteously with the public, county employees, and other staff.

• Organize work and carry out assignments with minimum supervision.

• Communicate effectively both orally and in writing.

• Lead and train subordinate employees effectively.

• Proofread material.

Typing Skills:

• Type at a corrected rate of 45 words per minute from clear copy.

Keywords: County of Merced, Merced , Office Assistant I/II - Extra-Help Office Assistant I/II, Other , Merced, California