Posted on: May 31, 2021
We are now hiring Great People Who
We are looking for a memorable and inspiring Customer Service Team
Leader who has a passion for leading a team. Our Customer Service
Team Leader will be in responsible for the customer experience and
will lead their team of Cashier and Courtesy Team Members to
success. A Customer Service Team Leader can demonstrate excellent
leadership skills, the ability to drive for results, and has great
attention to detail. A Customer Service Team Leader is a
demonstrated servant leader, is knowledgeable on retail business
best practices, and is adaptable to all situations while offering
unmatched customer service.
Be part of our store team and help us make a positive impact in our
customers lives. Working with us is like working with FAMILY. We
promise our Team Members open and honest communication and
opportunities for growth with our company. Our leaders lead with
passion and purpose, and celebrate you with meaningful recognition.
We promote a healthy life balance because we believe your personal
well-being is essential.
We have a passion for food, and we share an inspiring vision, To
change the way the world eats, one plate at a time.
A Customer Service Team
Leader is a responsible, friendly person who can safely work in a
fast-paced environment and provide excellent customer service.
A Customer Service
Team Leader is a key cog in the
leadership structure, will truly drive the customer
experience, and will lead all Team Members and Courtesy Team Members that
work at the front-end of the store.
A Customer Service Team
Leader responsibilities include
- Leading, training,
coaching, and communicating with all "Front-End" Team
- Operating a register
and accurately handle customer cash, credit/debit payments, and
in coordinating weekly scheduling for the front-end
- Assisting all
customers by providing information and resolving any
- Maintaining Safety and
Sanitation standards throughout the store
- Developing future
compliance with all company and store policies and procedures (and
thus compliance with all state and federal laws applicable to this
- Working primarily
midday shifts, with occasional day and night shifts
other related duties as assigned
Desired qualifications include:
- Friendly and customer service oriented. Interest in food and
cooking a plus.
- Must display exceptional leadership skills; excellent
interpersonal and communication skills.
- Customer service, restaurant, barista, food service, grocery or
similar experience desired
- Previous leadership experience desired
- Self-motivated, with a high attention to detail, quality and
- Skills to communicate effectively with coworkers and
- Ability to work independently, effectively manage time and
multitask in a fast-paced environment
- Ability to read, understand and follow through on verbal and
- Ability to reliably meet required work schedule and adhere to
company attendance policy
Employees may occasionally
experience the following physical demands for an extended
Standing, Sitting, Lifting + Stocking (Up to 50 lbs.), Pushing,
Keyboarding, Telephone Use, Walking, Bending
Must be 18 years of
For Internal Transfers/Promotion
- No disciplinary action during the
past 6 months
- Your current leader must recommend
that you apply for this position and provide an endorsement upon
request from HR.
- You may be asked to accept a
part-time position if that is the only position
Keywords: Raley's, Merced , Customer Service, Other , Merced, California
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