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Mortgage Branch Receptionist

Company: GEM Mortgage
Location: Chowchilla
Posted on: January 9, 2022

Job Description:

GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for over 30 years. The GEM business philosophy holds true that all consumers deserve access to credit, where our customers are our business is the cornerstone for excellence.Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships.At GEM we understand that the lending process can be intimidating, thats why we ensure that all of our employees hold to the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible.Job summaryUnder general supervision of the Branch Manager, the Receptionist serves visitors by greeting, welcoming, and directing themappropriately, notifies company personnel of visitor arrival; maintains security and telecommunications system.

Essential job functionsWelcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.Directs visitors by maintaining employee and department directories; giving instructions.Maintains security by following procedures; monitoring logbookMaintains telecommunication system by following manufacturer's instructions for house phone and console operation.Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Contributes to team effort by accomplishing related results as needed.Other duties as assigned.FLSA Status: Non-Exempt

Minimum requirementsHigh School or GED requiredKnowledge, Skills and AbilitiesTelephone SkillsVerbal CommunicationMicrosoft Office SkillsListeningProfessionalismCustomer FocusOrganizationInforming OthersHandles PressurePhone SkillsSupply ManagementBilingual speaking- fluent in Spanish/English

Keywords: GEM Mortgage, Merced , Mortgage Branch Receptionist, Other , Chowchilla, California

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