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Member Services Supervisor

Company: Central California Alliance for Health
Location: Merced
Posted on: June 2, 2019

Job Description:


  • There is one position available that can be filled in either of our Scotts Valley, Salinas or Merced locations.--ABOUT US

    We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

    Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve approximately 350,000 members in Santa Cruz, Monterey and Merced counties. To learn more about us, click here--or check out this video.----


    WHAT YOU'LL BE RESPONSIBLE FORReporting to the Member Services Call Center Manager, you will be responsible for supervising, mentoring and training assigned staff. You will also develop, implement and participate in both departmental and cross-departmental projects,workgroups and committees.

    WHAT YOU'LL NEED TO BE SUCCESSFUL



    • Knowledge of:





      • Bilingual (English/Spanish)
      • The Medi-Cal program
      • Windows based PC systems and Microsoft Word, Excel and Outlook, and database software
      • Supervising and evaluating the work of others


      • Ability to:



        • Supervise, train and evaluate the work of staff
        • Motivate staff and promote an atmosphere of teamwork and cooperation
        • Plan, organize and prioritize tasks and work schedules, manage projects, and adhere to

          timelines
        • Provide leadership and facilitate meetings




        • Education and Experience:



          • Bachelor's degree in Social Sciences, Health, Business, Psychology or related field
          • A minimum of three years of experience in public assistance, human or health services programs which

            includes a minimum of one year of experience supervising the work of others (or an Associate's

            degree and five years of experience); or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying





            To read the full position description, and list of requirements--click here.--

            OUR BENEFITS



            • Medical, Dental and Vision Plans
            • Ample Paid Time Off
            • 11 Paid Holidays per year
            • 401(a) Retirement Plan
            • 457 Deferred Compensation Plan
            • Robust Health and Wellness Program
            • EV Charging Stations
            • And many more

              At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for sponsorship.

              --

Keywords: Central California Alliance for Health, Merced , Member Services Supervisor, Other , Merced, California

Click here to apply!

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