Parts Counter Sales Associate Honda Kawasaki Modesto

Company: HONDA KAWASAKI KTM of MODESTO
Location: Modesto
Posted on: February 26, 2026

Job Description:

Job Description Job Description Come and join the Honda Kawasaki KTM of Modesto family! Honda Kawasaki KTM of Modesto is a renowned, local motorcycle center that has been serving clients in Central California since 1983. Our dealership not only offers you a great selection of motorcycles, but a professional service department and an awesome parts & accessories department staffed by knowledgeable and enthusiastic employees who love to ride and work with motorcycles. Our mission is to offer you the latest in motorsports products at the best prices, along with unparalleled service. We pledge to use our best efforts to make your experience both beneficial and enjoyable. Once you give us a try, we're sure you’ll be back for more! Summary The Parts Counter Sales Associate is responsible for assisting internal and external customers with inquiries, orders, and purchases of parts and accessories for motorcycle and powersports products. They are also responsible for helping to maintain the parts department, retail sale floor, and displays to meet or exceed dealership standards. As with all positions within our dealership, a Parts Counter Sales Associate is expected to be committed to excellent customer service, uphold the highest ethical standards, and work cooperatively with all departments. Essential Duties – Customer Service Interact with customers on the telephone, face-to-face, or via computer. Greet all customers in a courteous manner. Treat customers fairly, with dignity and honesty Listen attentively to the customers’ needs. Recommend products appropriately. Look up and order parts using parts manuals (hard copy and electronic) Provide quotes and other information to customers. Advise customers on the use of products or services. Explain technical product information to customers. Know the location of parts within the dealership. Fill customer orders from stock Place customer orders when requested items are out of stock. Seek parts from other dealers or outside suppliers when needed. Process cores, warranties, and new return merchandise as required at a point of sale. Process sales transactions accurately and promptly Record all sales and/or customer transactions that occur according to dealership procedures. Use a cash register to collect payments and return proper change. Follow prescribed cash, credit, and check processing procedures of the dealership. Examine returned parts for defects, and exchange defective parts or refund money. Interface with service technicians and ensure their parts and accessories needs are met. Use and operate a computer and multiple computer programs. Use the telephone system appropriately. Essential Duties –Work Environment Maintain a clean, orderly, and efficient parts and accessories environment. Mark and store parts in stockrooms, display areas, and/or retail area according to prearranged systems Assists in maintaining the retail sales floor and displays to meet or exceed the dealership’s standards. Performs routine housekeeping tasks that maintain and enhance the cleanliness of products and the retail sales area. Re-stock the parts department and retail floor inventory Use dealership equipment and resources safely and proficiently. Follow all safety guidelines for the department and the dealership. Follow up on shortages and expedite by reporting to Parts Manager Assist Key Account Manager as needed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Stay abreast of new trends and techniques pertaining to motorcycle and powersports parts. Ensure that adequate internal controls exist and are functioning appropriately within assigned areas. Adhere to corporate policies/procedures, documentation standards, and applicable regulatory requirements (i.e., federal, state, local). Exercises an appropriate level of courtesy, tact, and professional communications in dealing with others. Contributes to a favorable public image of Honda Kawasaki KTM of Modesto Contributes toward effective team problem solving with other employees and management to foster a collaborative workplace, and to promote positive customer experiences. Exhibit a high level of commitment to customer satisfaction. Adhere to a standard of professional ethics. Show a high level of ownership, accountability, and initiative. Work in a fast-paced environment with a variety of tasks efficiently and with minimal error Maintain positive relationships with customers, other employees, and owners. Show an interest in growing the business in the Parts department. Keep himself/herself groomed and clothed per the dealership guidelines. Other duties as instructed. Education/Experience/Licensure: Minimum Education (or substitute experience) High School Diploma or equivalent Experience Experience and/or knowledge of motorcycle and powersports parts Light mechanical knowledge Must have a positive attitude and strong work ethic. Attention to detail and an organized work environment. Understand and follow PDI manuals and service manuals. Forklift Experience Highly Preferred Requirements Must be authorized to work in United States. Must provide own transportation to work. Pass a background check. Pass a pre-employment drug screen. Available to work 9am to 6pm, Tuesday through Saturday. Ability to extend hours to evenings, weekends, and occasionally Mondays to achieve goals. Compensation and Availability: Modesto Honda Kawasaki offers a competitive salary, retirement, leave and medical benefits package.

Keywords: HONDA KAWASAKI KTM of MODESTO, Merced , Parts Counter Sales Associate Honda Kawasaki Modesto, Retail - All , Modesto, California