Retail Sales Associate
Company: The UPS Store Palm Crossing Shopping Center Stockt
Location: Stockton
Posted on: April 1, 2026
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Job Description:
The Retail Sales Associate delivers world-class customer service
to all retail customers by receiving and processing packages for
courier shipment and operating copiers, fax machines, binding
equipment, laminating machines, and point-of-sale devices. The
Associate expertly advises our valued customers by providing
accurate information on our array of products, services, and
best-value options and exhibits confidence by knowing best
practices related to the industry. The ideal candidate has previous
retail sales experience, strong computer and internet skills, a
high school diploma or GED, a friendly and genuinely helpful
demeanor, and a professional appearance. He or she must be a fast
learner who makes an effort to learn all aspects of the business in
the shortest possible time. RESPONSIBILITIES Delivers outstanding
customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS
Store team members, and leadership Takes ownership of the
customer's shipping needs and offers viable solutions Takes action
to learn all product and service offerings, alternative solutions,
and industry trends Operates all equipment, software, and devices
in an expert fashion and is willing to teach others Maintains a
clean, organized, and safe working environment Performs other
duties as assigned QUALIFICATIONS High school diploma or GED
required Retail/customer service experience Good communication and
people skills Able to cross-sell and up-sell products and services
Excellent packing skills Strong computer skills, including
Microsoft Office and Adobe Suites Outstanding phone skills Strong
verbal and written communication skills, including spelling and
math Prompt, reliable, and responsible Able to lift 40 pounds
Keywords: The UPS Store Palm Crossing Shopping Center Stockt, Merced , Retail Sales Associate, Retail - All , Stockton, California
