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Bilingual Customer Service Representative

Company: Ultimate
Location: Atwater
Posted on: May 11, 2022

Job Description:

Located in North Valley Areas: Turlock, Ceres, Atwater, Modesto, MercedWe are recruiting for Medical Call Center Representatives for our premier client in the North Valley Area. The position is responsible for answering incoming calls to the health center, scheduling appointments for the patients, and supports the organization by resolving issues and complaints accordingly and following the appropriate chain-of-command when deemed necessary. -Responsibilities:The duties are shared and involve tasks associated with efficient flow of patients, such as answering phones, making appointments, and registering patients. -Requirements:

  • High School Diploma or GED
  • Bilingual English/Spanish required
  • 1 - 2 years customer service experience in a high volume setting (medical primary care office experience preferred)
  • Effective interpersonal and communication skills
  • Excellent telephone etiquette
  • Computer knowledge
  • Excellent customer service
  • Team orientated
  • Type 35 - 40 wpm
  • Have flexibility in schedule to include evenings, weekends and holidays; work well with people; work with computers; work in a busy environment; willingness to travel to other locations for work.Pay: $15.50 / Per Hour -Perks: Great way to get into your field of study, Medical Benefits, Full-time hours with potential overtime, and more!We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate, Merced , Bilingual Customer Service Representative, Sales , Atwater, California

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